Automate the handoff. Keep the judgment.
The most useful automation may be the least glamorous: making sure the right information reaches the right next step.
4 min read
Ideas for people building something of their own. Clear thinking on business, useful technology, and the culture around us.
A business does not need to look bigger than it is. It needs to make a sharper choice about who it serves.
Read the storyThe most useful automation may be the least glamorous: making sure the right information reaches the right next step.
Attention opens a door. A sustainable offer gives people a reason to come back through it.
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